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How To Place An Order

All items must be ordered using MSR's stock number as well as the item's description. This will avoid the shipment of different, yet similar items. MSR is not responsible for items that are incorrect if our stock number and description were not provided to us at the time of the order.

Make sure your shipping address is correct.  You will be responsible for any additional freight charges if the order must be re-directed after shipment.

Minimum online order is $25.00.  Minimum order for all other ordering methods is $50.00.


Online Orders - Preferred Order Method
To order online you must be registered.  To register, click on "My Account" at the top of the page and fill in the information for New Customer.  All information is kept strictly confidential and is never shared.  Your account will normally be activated the following business morning or sooner.
Once your account is activated, simply browse the site and add items to your cart.  When you are ready to check out, click the "Checkout Now" button and follow the prompts.
You will receive an automatic email confirming your order and a second email when your order ships.  Orders will ship the same day Monday through Friday if ordered by noon Pacific Time.


Email Orders
You can email your order directly to MSR.  Be sure to include your phone number, shipping address, shipping method, and payment method.
Fax Orders
Fax your order to 206-523-1037 or toll free 866-472-7880.  Be sure to include your phone number, shipping address, shipping method, and payment method.
Phone Orders
Our customer service staff is always happy to take your order over the phone and answer any questions you may have.  Call us at 800-984-1159 or 206-523-1010.
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