Orders are shipped UPS Ground unless otherwise requested.  Days in transit are Business Days (weekends and holidays are excluded).  Orders received before 12:00 pm Pacific Time are normally shipped the same day.  Add-ons and changes after your order is placed may cause a delay in shipping. 

THE UNITED STATES POSTAL SERVICE (USPS) AND UPS DO NOT GUARANTEE DELIVERY DATES OR TIMES.  Refunds are not available for shipping costs, even if packages arrive later than expected.

MSR Wholesale Balloons is not responsible for lost shipments.  Should a loss be reported, we will make every effort to get your order to you.